One-year limited warranty
Coverage for eligible defects is provided for one year, subject to the complete written warranty terms.
Support and warranty
We combine a one-year limited warranty, a dedicated contact, remote diagnosis, and modular service planning to reduce unnecessary on-site labor.
Coverage for eligible defects is provided for one year, subject to the complete written warranty terms.
One point of contact reviews symptoms, confirms details, and coordinates the appropriate next step.
Photos or video help assess many common issues before arranging expensive on-site service.
More than 90% of common service issues are designed to be addressed through guided self-service or replaceable components, depending on diagnosis and parts availability.
Existing project support
Share the order reference and a clear description. Our specialist will respond with the most useful diagnostic step.